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Water Services Division

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1. How do I get new water services turned on?
2. How do I report a water break?
3. Which part of the water service line is my responsibility?
4. What is a sewer service lateral and where does a customer's responsibility end regarding service laterals?
5. I smell sewer odor inside my home/building. What do I do?
6. Who do I call for a sewer backup or overflow?
7. Who is responsible for the sewage that backed up into my home?
8. Why are there flags in my yard?
9. Why did you put that manhole in my yard?
10. Can I landscape around the sewer manhole?
11. Why can't I connect my sump pump, area drain, stairwell drain, footing drains, etc. into the sanitary sewer?

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Proud Past. Bright Future506 Main Street Belton, Missouri 64012   Phone: (816) 331-4331