Request a Water Leak Credit

Step 1.Repair your leak

The best way to stop high bills from continuing is to locate and repair leaks as quickly as possible.  Be sure to hire a licensed and insured plumber.

Step 2.See if your consumption meets the requirements

Your water consumption for the leak period must be at least 2.5 times higher than the previous 3 months.  Your consumption also must have returned to your normal consumption.

Step 3.Complete the online form

Step 4.We will review

We will be in touch within 3 business days to let you know if you qualify.  

• If approved, we will adjust your account right away and let you know your new balance
• If you do not qualify, we will let you know why

Step 1.Repair your leak

The best way to stop high bills from continuing is to locate and repair leaks as quickly as possible.  Be sure to hire a licensed and insured plumber.

Step 2.See if you qualify

Your water consumption for the leak period must be at least 2.5 times higher than the average of the previous 3 months. Your consumption also must have come back down to normal after the repair has been repaired.

Step 3.Submit your form

Stop by City Hall at 506 Main St to turn in your form, if it is after business hours, you may drop it in the dropbox.